URGENT
VACANCY
Our
client a reputable and first class Microfinance Bank in Abuja has an opening
for the following positions:
If
you are interested and meet the requirement, drop Your Cover letter and CV at
the Following Address:
DIL
CONSULTING LIMITED
Plot
495, Obafemi Awolowo Road,
Vineegas Building, Near RCCG Desire of Nation,
Jabi,
Abuja.
Tel: 08138470184, (09)29202155,
08095929135
1. Head Of Operations:
Job Purpose
- Independently
assess the effectiveness of controls and determine the potential impact of
any control failure and the corrective actions required.
- Highlight to
management all concerns arising from failure of controls that could result
in losses and/or reputational risks.
- Ensure that the
reviews conducted have a corrective action follow up mechanism
- Ensure adherence
to corporate policies and local policy as well as local and global
regulatory environment.
- Participate in
all aspects of assessments, in accordance with Internal Audit standards
and/or regulatory statutes.
- Participate in
training and developing other staff in audit, risk assessment techniques
and accounting principles.
- Understand and
accurately evaluate risks and controls as they relate to business
objectives.
- Use available
technology and automation tools to appropriately improve processes within
the department and business in general.
- Develop an
in-depth knowledge and understanding of the business and to acquire
greater knowledge of the products and processes.
- Implement the
Fraud Management program appropriate for the business in conjunction with
BUFM and CSIS.
- Have over-sight
on the functions on the Bank's Information Security officer (BISO). This
role is responsible for the Business compliance to information security
standards, information security criticality assessments, 3rd-party
assessments, entitlements reviews, residual risk.
- Responsible for
the control of execution of the Self-Assessment process, all Risk
Assessment, Corrective action plans (CAP) follow-ups, Audit follow ups,
ensure compliance with policies by country & legal vehicle, produce
valuable matrix to allow management control all aspects of the Operations
business.
Job Background/context
- Revenues: Ops
control is supporting the business directly through controls, reconciliation
and MCA coordination to eliminate all losses to the business
- Expenses: Direct
expenses are incurred through carrying out of the independent reviews and
controls
- Headcount:
Responsible for optimal utilization of approved headcount to meet
effective controls and any required reporting to senior management.
- Assets: Control
over the assets of the bank through reviewing certain balance sheet
accounts
Key Responsibilities
- Planning the
audit reviews by selecting the appropriate audit approach, methodology and
preparing the test plan that best suits the product and process.
- Evaluate the
adequacy and effectiveness of internal control by Analysing/flowcharting
the different processes in order to evaluate controls, identify
inefficient processes.
- Performing the
actual audit tests, selecting sample, performing analytical reviews, and
checking adherence to corporate policies.
- Preparing audit
reports for senior management, discussing issues with relevant business
unit heads.
- Influencing the
design and improvement of processes to ensure that appropriate controls
exist to manage risks
- efficiently.
- Responsible for
communicating to upper management issues that surface and unresolved
issues.
- Co-ordinating
the Operations and Technology self-assessment (MCAs) and DCFCs processes
for the bank.
- Co-ordinate the
day-to-day functions of other employees in the Unit and to up-date the
Proof-Charts.
- Assist the Fraud
Manager on handling, investigating and reporting of fraud incidents and
attempts.
- Ensure that all
performance indicators/KRIs for management from Operations Control are
availed as and when required.
- Co-ordinate and
undertake training of all new staff on role of Operations Control and
basic Business expectation from the staff. Assign work to other staff in
the unit.
- Undertake
consolidation of functions (or Outsourcing) that would otherwise lead to
inefficiency when done departmentally for instance Deviation approvals and
bank wide departmental designations.
- Any other
function/duty or responsibility that may be assigned from time to time as
deemed appropriate by the business.
Education
BSC/HND in Accouniting, banking,or equivalent related undergraduate degree
ACA/ACCA certification
Experience
4 years’ work experience in banking
2. Marketing Team lead:
Detailed
Job Description:
Reporting to the Managing Director/Chief Executive of the Company, the
successful candidate will lead the sales and marketing function and be
responsible for defining and reviewing the scope of sales and marketing
activities,
Responsibilities
Sales Activity
- Define, propose,
and lead the execution of the sales and marketing strategy.
- Review, adapt
and amend strategy according to market challenges and business
profitability.
- Identify target
clients and lead the selling process.
- Elaborate action
plan in order to enhance competiveness, in terms of organization, service,
quality, and pricing.
- Manage the order
activity, monitor and improve the related performance.
- Build strong
external and internal business relationships and network with key players.
- Work with
operations and the various support departments to provide appropriate
solutions to customers.
Sales
and Marketing Team Management
- Manage the sales
and marketing team to ensure the quantitative and qualitative targets are
met.
- Measure the
performance of the sales and marketing team through appropriate metrics.
- Identify sales
performance gaps and put corrective actions in place.
- Train the sales
and marketing team to improve their knowledge and performance.
- Market
Intelligence Carry out market surveys with the help of sales and marketing
team.
- Identify and
communicate market changes, key competitor's strategies and industry
trends to regional and corporate teams.
- Analyze the
market's attractiveness and competitive situation.
- Analyze
strengths and weaknesses as compared to other competitors.
- Provide reliable
statistics, analysis and action plans to reach market targets.
Accounts
Management
- Monitor and
report profitability analysis on accounts.
- Monitor
customer's satisfaction issues.
- Attend the KPl's
review with the key accounts.
- Provide monthly
reporting within the agreed framework.
Qualification
and Experience
- First degree in
banking, marketing or or related field, with minimum 3-5 years of
experience in the Financial Industry.
- Must have a deep
understanding in building a brand and developing brand loyalty.
- Professional
certifications in sales, marketing and customer relations.
- Must have a
proven track record in a business development function in the Finance
industry.
- Already in
relation with key market stakeholders, and have the ability to translate
operational concepts into business solutions.
- In-depth
knowledge of the local environment and culture in which the company
currently operates.
- Well organized,
possesses strong business acumen, excellent communication skills as well
as leadership abilities.
- Resourceful and
flexible, with good interpersonal skills that will enable adaptation in
complex, challenging, cultural and social contexts.
- Excellent
command of written and spoken English.
3. Loan monitoring/ recovery officer officer: The Loan
Monitoring/ Recovery Officer will be responsible for the
efficient follow-up and recovery of outstanding repayments, interest and
penalties on delinquent loans and to give advices and searches
on documentations, registering of affidavits and other documents.
•Key
performance measures
• Recoveries metrics as agreed in KRAs.
• Collections rate on NPL book as agreed in KRAs.
NPL not to exceed 10% of total book.
• Accurate capture and follow up of payment plans.
• Monthly stock checks.
• Monthly reporting on all recovery activities (in-house & outsourced).
• Incoming correspondence actioned within 48 hours.
• Annual review of closed files.
Essential
Requirements
Capacity
to communicate efficiently both orally and in writing
A
very analytical and tactical mind
Capacity
to investigate effectively with clients and guarantors
Capacity
to obtain information from external sources.
Fluent
in English and Hausa
Physically
fit.
Willingness
to travel around branches.
Other
Requirements
A
minimum of HND in any discipline.
A
minimum of 1 year working experience in a similar position.
A
minimum of 1 year working experience in a microfinance or commercial
bank.
A
valid driver’s license and ability to drive will be an added advantage.
Practical
knowledge of micro/small business and market environment will be an added
advantage.
4.
Credit processing/ loan booking officer
•
Review conditions precedent checklist to approve for draw down of
all Personal Banking facilities once satisfied that all terms and conditions of
sanction/covenants have been met and all required collateral have been obtained
and are in legal order
• Ensure the Covenant tracker is updated with all covenants as stated on the
sanction document by the CEM before signing off for disbursement.
• Ensure proper follow-up on deferrals items to ensure same are regularized
within the stipulated time frame and escalate deviations to Team Lead BB CRM
for inclusion in the watch-list report.
• Authorize disbursement of all Personal Banking deals on the Core Banking
software.
• Ensure CBN CRMS reporting on all customers with a cumulative exposure of N1
million
• Ensure PAS take-up of all UPLs, VAF and Home loans deal
• Ensure that Credit files are kept in perfect order in line with the CBN’s
basic Credit Files requirement.
• Ensure take up and actioning of issues raised on Remedy with respect to
personal loans.
• Ensure unverified record exception report is spooled on Cognos daily and loan
repayment exception report spooled weekly.
• Responding to queries and resolving issues pertaining to limits loaded on
both the Core Banking software and HP&L
.
Ensure that accounts identified as problematic are placed on the watch list and
re-risk graded to reflect their current irregular status.
•
Ensure that covenants and approval conditions for facilities are
recorded, recorded and followed up effectively.
• Ensure call-over of loading tickets used in booking previous day
transactions is done and ready before 2.00 pm the following day.
• Liaise with approved Estate Surveyors and ensure that turnaround time
on Property Valuation does not exceed three days.
• Ensure reconciliation of the Valuation SRA account is ready by the
third working day of a new month
• Manage and ensure the proper monitoring and reconciliation of the
following GLs:
o VAF receivables account 990908NGN3002000 /839705921
reconciliation
o Initial deposit account, PB, BB & CIB fee accounts, Early Rebate
Penalty and Late Charges account reconciliation
o Insurance Suspense Account reconciliation
o Documents Awaiting Suspense reconciliation
o Extensions Suspense reconciliation
o Debit Order Suspense reconciliation
o Maturity Deals Report auctioning
o Unearned Income account reconciliation
o Earned Income account reconciliation
o VAF Book Balance (Segmented & Consolidated) reconciliation
o VAF Income Account (Segmented & Consolidated) reconciliation
• Ensure reconciliation of the LC Commitment GL is ready by the 3rd
working day of a new month
• Identify irregular accounts and liaise with respective branches to
ensure that remedial action is taken to regularize the exposures or escalate
them to respective evaluation Manager or Manager, Credit Risk Management who
will escalate them further to higher authority
• Maintain a diary system to ensure timely follow up and ensure that
corrective action is taken and the account rectified as indicated.
• Ensure that irregular accounts are downgraded as per policy and
facilitate hand over to R & R post 30 days in arrears.
•
Communicate with Branch Manager and HOP to ensure regularization of
accounts.
•
Ensure that accounts identified as problematic are placed on the watch
list.
•
Monthly reporting of accounts to be placed on Watch-list to Management.
• Updating Covenant tracker – Monthly for all accounts.
• Any other responsibility assigned by the Team Leader.
Key performance measures
Risk Management
•
Maintain a high quality-lending book, through the judicious and effective
management thereof.
Customer service / performance measurement
Add value to PBB Banking by delivering a prompt, efficient and professional
risk management service.
Key performance measures
Risk Management
•
Maintain a high quality-lending book, through the judicious and effective management
thereof.
Customer service / performance measurement
Add value to PBB Banking by delivering a prompt, efficient and professional
risk management service.
Key Dimensions of the job
Daily
•
Daily capturing and monitoring of covenants
• Ensuring proper actioning of credit reports.
• Ensuring the proper monitoring of excesses
• Updating the diary system to which facilitates appropriate follow-ups.
Weekly
•
Ensuring weekly reports are treated accordingly.
Monthly
•
Timely submission of reports/returns to Finance and SAC
• Timely submission of Damage control report.
• Follow up on outstanding audit issues
•
To carry out credit procedures, maintain a tight control over all aspects of
advance administration, with the primary objective to contain credit risk
within acceptable parameters by ensuring accurate and timely booking of all
Business Banking deals while ensuring compliance with all conditions as
stipulated in the sanction.
• Ensure consistent service delivery, meeting the needs of both existing and
new business clients
5.
Customer Service Officer
Details
CORPER
of maximum of 1 year post qualification experience
- Experience in
customer service role in a reputable organisation
- To provide
customer service support to all clients and visitors of the organisation
- Receive and
direct all Incoming calls of the organisation;
- Provide first
hand support to all clients inquiries (In person or via telephone)
- Receive and
direct as appropriate all correspondence of the organisation;
- Coordinate and
supervise the prompt delivery of all outgoing correspondence of the
organisation;
- Manage the
official Info email of the organisation, by providing prompt
acknowledgement of email to the client and directing the email to the
appropriate department for follow up;
- Coordinate and
manage schedule of daily visitors appointments in the organisation;
- Maintain a
clean, professional and conducive atmosphere in the reception area;
- Control
inventory relevant to the reception area;
- Monitor visitor
access and exit through the access control and visitors register;
- Monitor staff
entry and exit into the office building through the staff attendance
register;
- Maintain
security awareness within the reception area and report immediately any
suspicious activity/persons to the appropriate department;
- Provide up to
date information on the organisation to the IT consultant, to be updated
on the corporate website;
- Periodic review
of the corporate website contents to ensure that information contained are
not obsolete;
- Basic
understanding of standard software packages (Microsoft Office Tools) to
carry out job responsibilities
- Must possess
basic understanding of systems terminology and concepts related to
hardware, software and network configuration;
- Must possess
advanced knowledge of administrative filing methodologies (electronic and
manual)
- Oral &
written Communication skills
- High
Interpersonal skill.
- Sound analytical
skill.
- Commitment to
completion of task.
- Accountability
& high level of Integrity.
- Team player
- Self-directed
- Flexible working
hours
6. Financial Control
Officer
Key Responsibilities
General
Business
- Direct and
coordinate all Accounting/Finance functions and activities of the company
in order to ensure the smooth and efficient running of the Department
- Ensure
compliance with statutory authority and audit requirements
- Maintain
integrity of Accounting system (software), ensuring it remains effective
and operational at all times
- Ensure all
taxation and legislative requirements are complied with at all times
- On a monthly
basis conduct balance sheet reconciliation for review by Directors
- Where
inconsistencies in reconciliations emerge, take remedial actions or refer
to relevant personnel as appropriate
- Update “chart of
accounts” monthly to reflect account management activities
- Provide
assistance and direction to the business entities regarding financial
matters
Finance
Administration
- Ensure the
monthly reconciliation of all ledgers and sub-ledgers
- Ensure daily
on-line reconciliation of bank accounts across the various Banks
- Analyse weekly
business performance/results on an outlet by outlet basis, providing
feedback to Senior Management
- Review asset
position comparing figures with financials, advice management on optimum
stock levels at branch and warehouse
- Track and
monitor daily revenue for accuracy, verifying it against Bank takings
- Suggest and
where approved, implement cost management strategies
- Ensure monthly
accruals are adjusted to meet demands of the business
- On a monthly
basis monitor and track debtors to ensure they are consistent with
contract conditions
- In conjunction
with Directors, source and identify finance providers at competitive rates
- In conjunction
with IT Systems Administrator, coordinate and implement upgrades to
Peachtree, providing necessary information/training to direct reports
Budgeting/Forecasting
and Reporting
- Co-ordinate and
prepare business plan financial forecasts, annual/monthly budgets,
including operating and capital expenditure budgets
- Ensure the
accurate preparation/reporting of monthly/weekly financial results in
strict accordance with Company deadlines
- Where required,
provide assistance/direction to managers with regards to the preparation
of budgets
- Ensure approved
capital expenditure budgets are adhered to at all times
- Collate all
relevant information to produce end of year statutory accounts for the
company
- Ensure that end
of year statutory accounts report is finalized by specified date and
presented to Directors for review
- On an annual basis
prepare “budget reports” for review by Directors.
- On a monthly
basis track and review expenditure against set budgets providing Directors
with a Budget Inconsistencies Report
Asset
Management
- Ensure all
company assets are monitored and accurately accounted for
- Ensure the fixed
assets register is managed and maintained with strict adherence to fixed
assets register procedure
- On a monthly
basis ensure the general ledger is reconciled to the assets register
Key
Requirements
- Bachelor's
degree in Accounting or Finance related discipline
- ACA/ACCA is a
must.
- FCA/FCCA is an
added advantage
- Minimum 3 years
experience in a structured organization
- 5 years
experience in Banking or Project Finance
- Experience in a
fast growing company is an advantage
- Experience with ERP
Software tools
- Impressive Excel
skills
- Proven
presentation skills to both finance and non-finance individuals
- Passion for
working with the business to achieve key goals
- A critical
thinker with high attention to detail
- Strong
commercial acumen
- Demonstrated
process improvement
- Extraordinary
interpersonal and communication skills
Job
Description
- Prepares asset,
liability, and capital account entries by compiling and analyzing account
information
- Documents
financial transactions by entering account information
- Recommends
financial actions by analyzing accounting options
- Summarizes
current financial status by collecting information; preparing balance
sheet, profit and loss statement, and other reports
- Substantiates
financial transactions by auditing documents
- Maintains
accounting controls by preparing and recommending policies and procedures
- Guides
accounting clerical staff by coordinating activities and answering
questions
- Reconciles
financial discrepancies by collecting and analyzing account information
- Secures
financial information by completing data base backups
- Maintains
financial security by following internal controls
- Prepares
payments by verifying documentation, and requesting disbursements
- Answers
accounting procedure questions by researching and interpreting accounting
policy and regulations
- Complies with
federal, state, and local financial legal requirements by studying
existing and new legislation, enforcing adherence to requirements, and
advising management on needed actions
- Prepares special
financial reports by collecting, analyzing, and summarizing account
information and trends
- Maintains
customer confidence and protects operations by keeping financial
information confidential
- Maintains
professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks;
participating in professional societies
- Accomplishes the
result by performing the duty
- Contributes to
team effort by accomplishing related results as needed
7. HR Assistant
- Read and analyse
incoming memos, submissions, and reports in order to determine their
significance and plan their distribution
- Open, sort, and
distribute incoming correspondence, including faxes and email
- Conduct
research, compile data, and prepare reports for consideration and
presentation by the management team
- File and
retrieve corporate documents, records, and reports
- Greet visitors
and determine whether they should be given access to specific individuals
- Prepare
responses to correspondence containing routine inquiries
- Perform general
office duties such as ordering supplies, maintaining records, management
systems, and performing basic book keeping work
- Prepare agendas
and make arrangements for meetings
- Make travel
arrangements for the Managing Partner and staff
- Attend, record
and distribute minutes of meetings
- Coordinate and
direct office services, such as records and budget preparation, personnel,
and housekeeping, in order to aid executives
- Manage and
maintain executives' schedules
- Prepare
invoices, reports, memos, letters, financial statements and other
documents, using word processing, spread sheet, database, and/or
presentation software
- Set up and
oversee administrative policies and procedures for offices and/or
organizations
- Manage multiple
projects as assigned by the MD
- Ensure statutory
requirements are identified and met
- Maintain and
develop systems, procedures and records in line with the organization’s
- policies and
objectives
- Coordinates
calendar, travel, meeting, and schedule arrangements for the MD, business
partners, and customers
- Works closely
with other team members to ensure the MD’s preparation for meetings,
presentations or other engagements
- Provides a
bridge for smooth communication between the MD's office and internal
departments; demonstrating leadership to maintain credibility, trust and
support with senior management staff
- Administrative
and functional activities include but are not limited to:
- Taking phone
calls
- Maintaining
personal and business files
- record keeping
for multiple entities
- Supporting
marketing and strategic planning activities
- Note taking and
creating documentation
- Filing, storage
and retrieval of business and personal activities
- Handles
financial and accounting matters for the MD with confidentiality
- Prepares and
sends business and private correspondence
- Coordinates
operations of MD’s office including:
- Document
preparation & control
- Internal
communications
- General office
maintenance to improve costs and effectiveness
- Carries out
responsibilities with professionalism, respect for others, in accordance
with the organization’s policies and applicable laws
- Any other duties
as assigned.
- Key
Deliverables: Efficient and smooth operation of MD’s office
- A CORPER
8. Driver
Responsibilities
- To move
Company’s employees around for official matters in Abuja and its environs
- Take proper care
of the Company’s car, regularly
- Ensure, prompt,
maintenance and servicing of the car
- Run Official
errands in line with Company’s policy
Qualification
and Requirements
- Must reside in
Abuja, conversant with the City and Northern states
- Good
communication skills
- Minimum of SSCE
- At least 5
years’ work experience
- Provide at least
2 Guarantors who are Civil Servants in a Federal Ministry or Government
Parastatal
9. Marketing officer
The
candidate is responsible for generating new core deposit business for the bank.
The emphasis is to establish Deposit mobilization and Management relationships
with individuals, businesses, and non-profit agencies.In addition to generating
core deposit business, the employee shall possess the ability to recognize
cross-selling opportunities to Commercial Lending, Financial Services
management and Wealth Management in an attempt to create full service banking
relationships.
ESSENTIAL KNOWLEDGE / SKILLS
- Degree or Higher
National Diploma in any discipline
- Atleast 2 year
marketing experience in a financial sector
- Good
relationship and communication skills with strong team spirit
- Strong
analytical skills
- Good computer
skills
- Real motivation
to work and grow in a performance based environment
- Taste for
fieldwork
ADDITIONAL
KNOWLEDGE / SKILLS REQUIRED
- Practical
knowledge of micro / small / medium businesses
- Excellent sales
and marketing skills
- Good
relationship management
- Good
communication and writing skills
- Good computer
skills
Knowledge of the local languages, especially hausa